السلام عليكم
ارسلت لدعم لمشكله تحويل من الفيزا الى البنك Skrill
وارسلو لي بعد 5 ساعات
انا ترجمته وقال لازم تحمل الوثائق هويه الوطنية
لاكن الفيزا مادري وش يطلبون منها بعد صوره؟؟؟؟
Dear ebrahim
Thank you for contacting the Skrill Help Team.
We can confirm that you were experiencing difficulties in your account.
Please note that after the third failed card deposit attempt the card will be blocked by our system for the next 24 hours.
In order to try to resolve the issue, we recommend that you send us:
• a colour copy (scan or a camera image) of both sides of a valid official identification document (your ID card or driving licence), or the personal pages of your current passport.
Please send your document to verification@skrill.com.
Alternatively, you can try again in 48 hours or choose another deposit option. To do that, simply login and click on the 'Upload' button.
Also, we can confirm that we have already debited a small verification amount from your card. To complete the verification process, simply check your card statement or contact the card issuer to obtain the exact amount in the original currency, then login to your Skrill account and follow the instructions in the card verification section to enter this amount.
If you cannot find out the exact verification amount in its original currency, we will be happy to verify the card manually. To do this, we need the following:
• a credit/debit card statement showing the transaction showing the following information:
- Name of the card holder
- Details of the payment (transaction date and time, transaction amount, transaction description)
Please submit the requested document to cardvalidation@skrill.com.
We look forward to hearing from you soon.
Best regards,
Marta
Skrill Help Team
ارسلت لدعم لمشكله تحويل من الفيزا الى البنك Skrill
وارسلو لي بعد 5 ساعات
انا ترجمته وقال لازم تحمل الوثائق هويه الوطنية
لاكن الفيزا مادري وش يطلبون منها بعد صوره؟؟؟؟
Dear ebrahim
Thank you for contacting the Skrill Help Team.
We can confirm that you were experiencing difficulties in your account.
Please note that after the third failed card deposit attempt the card will be blocked by our system for the next 24 hours.
In order to try to resolve the issue, we recommend that you send us:
• a colour copy (scan or a camera image) of both sides of a valid official identification document (your ID card or driving licence), or the personal pages of your current passport.
Please send your document to verification@skrill.com.
Alternatively, you can try again in 48 hours or choose another deposit option. To do that, simply login and click on the 'Upload' button.
Also, we can confirm that we have already debited a small verification amount from your card. To complete the verification process, simply check your card statement or contact the card issuer to obtain the exact amount in the original currency, then login to your Skrill account and follow the instructions in the card verification section to enter this amount.
If you cannot find out the exact verification amount in its original currency, we will be happy to verify the card manually. To do this, we need the following:
• a credit/debit card statement showing the transaction showing the following information:
- Name of the card holder
- Details of the payment (transaction date and time, transaction amount, transaction description)
Please submit the requested document to cardvalidation@skrill.com.
We look forward to hearing from you soon.
Best regards,
Marta
Skrill Help Team
